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FXTM Help Centre
Managing your Account

Managing your Account

Verifying your Account

Getting Started with FXTM: From Registration to Trading
How to Upload Documents and Verify Your FXTM account: A Step-by-Step Guide
Documents required for account verification
Document Verification: Examples by Country
Can I make a deposit before verifying my account?
What is my Taxpayer Identification Number (TIN)?

Managing your MyFXTM Account

How to close MyFXTM account?
What are the various types of passwords associated with an FXTM account?
Is it possible to register multiple accounts using one email address?
How to reset MyFXTM Password Guide
A Guide to Manage Your Subscriptions
How long does it take to verify MyFXTM account?

Managing your Trading Account

Advantage Stocks Account overview
Get trading account history
What Is Swap Free and How to Enable it on a Trading Account
Checking your Trading Account Details
Can I reduce my Demo Account balance?
How do I add funds to a Demo Account?

Changing Personal Details

How can I change my residential address?
How can I change my registered name?
How do I change my phone number?

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FXTM brand is authorized and regulated in various jurisdictions.

Exinity Capital East Africa Ltd (www.forextime.com) with registration number PVT-ZQU6JE7 and registration address at West End Towers, Waiyaki Way, 6th Floor , P.O. Box 1896-00606, Nairobi, Republic of Kenya is regulated by the Capital Markets Authority of the Republic of Kenya with a Non-Dealing Online Foreign Exchange Broker with license number 135.

Exinity UK Limited (www.forextime.com/uk) with registration number 10599136 and registration address at 1 st. Katharine's Way London, England, E1W 1UN, UK is authorised and regulated by the Financial Conduct Authority with license number 777911.

Exinity Limited (www.forextime.com) with registration number C119470 C1/GBL and registered address at 5th Floor, NEX Tower, Rue du Savoir, Cybercity, 72201 Ebene, Republic of Mauritius is regulated by the Financial Services Commission of the Republic of Mauritius with an Investment Dealer License with license number C113012295, licensed by the Financial Sector Conduct Authority (FSCA) of South Africa, with FSP No. 50320 and is a licensed Over the Counter Derivative Provider.

Risk Warning: Trading Forex and Leveraged Financial Instruments involves significant risk and can result in the loss of your invested capital. You should not invest more than you can afford to lose and should ensure that you fully understand the risks involved. Trading leveraged products may not be suitable for all investors. Trading non-leveraged products such as stocks also involves risk as the value of a stock can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results. Before trading, please take into consideration your level of experience, investment objectives and seek independent financial advice if necessary. It is the responsibility of the Client to ascertain whether he/she is permitted to use the services of the FXTM brand based on the legal requirements in his/her country of residence. Please read FXTM's full Risk Disclosure.

Regional restrictions: FXTM brand does not provide services to residents of the USA, Mauritius, Japan, Canada, Haiti, Iran, Suriname, the Democratic People's Republic of Korea, Puerto Rico, the Occupied Area of Cyprus, Quebec, Iraq, Syria, Cuba, Belarus, and Myanmar. Find out more in the Regulations section of our FAQs..

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