In this article, we delve into the essential aspects of managing your personal account with FXTM, focusing on the process of closing the account and the circumstances under which it might be closed automatically. Whether you're considering closing your account or seeking insights into why an account may be deleted, this guide provides clarity on navigating these procedures effectively.

How to Close Your FXTM Account.

Closing your FXTM account is a straightforward process that can be accomplished by following a few simple steps:

Withdraw Your Funds: The initial step in closing your account is to withdraw any remaining funds. Transfer all your funds from the account to your preferred financial institution. 

Submit a Closure Request: To initiate the closure of MyFXTM account, you need to submit a formal request. Navigate to the FXTM website and access the "Contact Us" form. Provide your details, including name, surname, login credentials, and a clear request to close the Personal Account. Ensure that the request is sent from the email address associated with your account. If you've updated your email address, remember to attach a copy of your passport along with the closure request.

Personal Account Inactivity Policy:

FXTM has implemented a comprehensive policy concerning the deletion of users' personal accounts. According to this policy, if there is no activity on the user's account, and the balance remains at zero for a continuous period of 3 months, the company reserves the right to initiate the automatic deletion of the personal account. This means that if you do not engage in any trading activity and maintain a zero balance for the specified duration, your account may be subject to closure without prior notice. It's crucial to review Section 29 of the Company's Client Agreement for detailed information regarding this policy - Terms and Conditions