When troubleshooting network issues or browser-related problems, clearing your browser's cache and cookies can be a helpful solution. This guide provides step-by-step instructions for clearing browser data on desktop and mobile devices. Please note that by clearing your browser data, you may lose saved passwords, address bar autocompletes, and auto-login saved data.
Desktop Browsers:
Google Chrome:
- Open Chrome.
- Click on Customize and Control (3 vertical dots).
- Select History, and then History again.
- Click on Clear browsing data.
- Choose All time for the time range.
- Tick Cookies and other site data and Cached images and files.
- Click Clear data, then restart Chrome.
Firefox:
- Click on Menu (3 bars) and choose Options.
- Select Privacy & Security.
- Under Cookies and Site Data, click Clear Data.
- Select Cookies and Site Data and Cached Web Content.
- Click Clear; confirm by clicking Clear Now.
- Restart Firefox.
Microsoft Edge:
- Open Edge.
- Click the settings icon (3 horizontal dots) and select Settings.
- Select Privacy, search, and services.
- Click Choose what to clear.
- Choose All time, select Cookies and other site data, and Cached images and files.
- Click Clear now, then exit and reopen the browser.
Opera:
- Open Opera.
- Select the cog icon to open Settings.
- Under Privacy and security, click Clear browsing data.
- Choose All Time, select Cookies and other site data and Cached images and files.
- Click Clear data, then exit and reopen the browser.
Safari:
- Open Safari.
- Click on Safari, then Preferences.
- Select Advanced, tick Show Develop menu in menu bar.
- Click Develop, then Empty Caches.
- Click on Safari, then Preferences.
- Select Privacy, click Manage Website Data.
- Remove All, click Remove Now.
- Restart Safari.
Google Chrome (Mac):
Mobile.
Chrome:
- Open Chrome.
- Tap on More (3 vertical dots).
- Select History, then Clear browsing data.
- Choose All time.
- Tick Cookies and site data and Cached images and files.
- Tap Clear data, then restart Chrome.
Other browsers:
Safari:
- Open Settings > Safari.
- Scroll down, and select Clear History and Website Data.
- Tap Clear History and Data, then confirm.
- Exit/quit all browser windows and reopen the browser.
Now that you have a comprehensive guide on clearing your browser's cache and cookies, you're better equipped to troubleshoot technical issues. Whether on a desktop or mobile device, follow these steps to ensure a smoother online experience. If you encounter further problems, consider exploring how to download your network logs for additional troubleshooting assistance.