You may not be able to withdraw your commission due to the following reason(s):
- Your Affiliate/IB profile has not been verified yet.
- You haven’t accepted the relevant Terms and Conditions.
- You haven’t met the conditions of your current payment schemes.
- If you've completed all of the above and still can’t withdraw your funds, please contact your business development manager or complete the 'Contact Us' form.
What are Pending Commissions?
These are the commissions you earned during your payment cycle, which aren't available for withdrawal yet as you haven't met one or more payment criteria, such as the minimum active client (MAC). If you have successfully met all the payment criteria, then pending commissions will be transferred to your wallet and will be available for withdrawal on the next payment day.
What is the Minimum Active Client?
Minimum Active Client (MAC) is the number of traders assigned to a partner that completed at least one transaction above 60 seconds of any volume on any account type within the weekly payment cycle.